General Terms and Conditions
The following General Terms and Conditions (hereinafter referred to as “Terms and Conditions”) establish a legal framework for the use of services and activities offered on the website https://flymedica.com.
§ 1 Scope of Application
I.
These Terms and Conditions govern the contractual relationship for the use of services and activities provided by the website operator on the website “https://flymedica.com” (hereinafter referred to as the “Website”).
II.
The Terms and Conditions apply exclusively to consumers as defined in Section 13 of the German Civil Code (BGB), where a consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession.
III.
The operator of the Website is FlyMedica Sp. z o.o., Plac Andersa 7, 61-036 Poznan, Tel. +48 535 300 020 (hereinafter referred to as “Flymedica”).
§ 2 Conclusion and Content of the Contract
I.
The Website provides access to the following services and activities:
- Provision of information and materials about medical facilities and clinics in Turkey.
- Enabling contact and forwarding of data submitted by the consumer to medical facilities and clinics in Turkey.
- Scheduling appointments with medical facilities and clinics in Turkey.
II.
The presentation of services and activities on the Website constitutes a legally binding offer. By clicking the [SEND] button, the consumer accepts the offer. The contract is concluded with FlyMedica Sp. z o.o., Plac Andersa 7, 61-036 Poznan, kontakt@flymedica.com, Tel. +49 5131 903 9996.
III.
The Website, including the services and activities offered, is free of charge for the consumer. Costs incurred by the consumer for visiting and accessing the Website, including hardware, software, and internet connection, are borne by the consumer.
IV.
The information and materials provided by Flymedica about medical facilities and clinics in Turkey are based solely on data provided by the respective service providers to Flymedica.
V.
Flymedica’s obligation to schedule appointments with medical facilities and clinics in Turkey arises only after the consumer provides proof of a booked flight ticket to Flymedica.
VI.
The services and activities offered on the Website do not include transportation, transfer, travel, or any other travel organisation services, nor do they include medical consultations, treatments, or surgeries. Flymedica is not a tour operator or a medical facility or clinic.
VII.
The services and activities offered on the Website do not include the brokering of transportation, transfer, travel, or any other travel organisation services. No travel agency contract is established between Flymedica and the consumer.
VIII.
The services excluded under clauses VI and VII require explicit contractual agreements with relevant travel or transport companies and/or medical facilities or clinics.
§ 3 Website Availability
The Website is available 24 hours a day. However, interruptions in availability may occur due to necessary maintenance of the website system. Interruptions may also occur due to force majeure or other causes beyond Flymedica’s control, such as intent or gross negligence by third parties.
Flymedica notes that the availability of the Website depends on conditions and services outside Flymedica’s control, such as transmission capacities and telephone connections between the involved parties.
§ 4 Copyright and Database Rights
All content provided on the Website or included in a service or activity by Flymedica—such as texts, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations—is the intellectual property of Flymedica or third parties supplying or providing content on the Website.
§ 5 Liability and Disclaimer
I.
Flymedica is fully liable for claims resulting from damages caused by Flymedica, its legal representatives, or agents in the following cases:
- Injury to life, body, or health.
- Intentional or grossly negligent breaches of duty.
- Promises of guarantees, if agreed upon.
- Within the scope of the Product Liability Act.
II.
For breaches of essential contractual obligations (known as “cardinal obligations”), whose fulfilment enables the proper execution of the contract and on which the contractual partner regularly relies, caused by slight negligence by Flymedica, its legal representatives, or agents, liability is limited to the foreseeable damage typical for such contracts.
III.
All other claims for damages are excluded.
§ 6 Dispute Resolution Procedures
Flymedica is neither willing nor obligated to participate in dispute resolution proceedings before a consumer arbitration board.
§ 7 Right of Withdrawal
Consumers have a statutory right of withdrawal in accordance with the withdrawal policy available at https://flymedica.com/privacy-policy/.
